Reviews
09/25/2013
The food is amazing no doubt, we've always loved their food, if you want to have authentic Japanese food, this is definitely the place to go.
However, if you have a big party more than 6 people, I'll suggest you to go somewhere else. We had an weird almost unpleasant experience last week when we had 7 people party. First of all, the waitress messed up my order, the first mistake she made was she doesn't repeat everyone's order when we were placing order, and she insisted that I told her wrong order. Second, when we were checking out, she miscalculated one of our friends' changes, it was $10 different. Last which is also the most weird one, when she gave us bills, not only she just used post-it to write down each group's total amount without any listed item, but when we got our receipt back, she already hand written down every one's mandatory 18% gratitude, that made us feel really uncomfortable and disrespectful. It is a common sense that you should tip over 18% if you have a more than 6 people big party, she could have just address to us (even though we all already know this rule)but instead, she just wrote the tips by herself, especially we couldn't see the listed items on our receipt.
I'll say the food is good but they need improve on their customer service.
Details
Phone: (919) 833-7768
Address: 3417 Hillsborough St, Raleigh, NC 27607
Website: http://www.sushitsune.com
More Info
- BBB Rating
- Payment method
- mastercard, visa, amex
- Price Range
- $$$
- Neighborhood
- University
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wi-Fi: No
Bike Parking: Yes
Attire: Casual
Good For Groups: Yes
Wheelchair Accessible: Yes
Cuisines: Japanese, Asian, Sushi
Alcohol: Beer, Full Bar, Wine
Takes Reservations: Yes
Outdoor Seating: No
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