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Quail Corners Animal Hospital

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Business Details

47

years

in Business

Does your pet need a checkup? Dial our number for an appointment!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:
Founded in 1969, Quail Corners Animal Hospital & 24 Hour Emergency Care offers veterinary care services. The company provides services for surgical and medical cases, as well as trauma emergencies. It offers preventative medicine, endoscopy, otoscopy and rhinoscopy services. Quail Corners Animal Hospital & 24 Hour Emergency Care also conducts wellness examinations. The company provides ultrasound, dentistry, electrocardiogram and radiology services. It performs soft tissue and orthopedic surgeries. The company offers dietary consultation and professional grooming services. It provides critical and intensive care services, including pulse oximetry and blood pressure monitoring. Quail Corners Animal Hospital & 24 Hour Emergency Care additionally operates an in-house laboratory.
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Brands:
wellness
Payment method:
amex, discover, master card, visa
Neighborhood:
North Raleigh
Categories:
Veterinary Clinics & Hospitals, Veterinarians, Pet Services, Veterinary Information & Referral Services, Dog & Cat Grooming & Supplies, Animal Health Products, Pet Grooming, Veterinarian Emergency Services, Veterinary Specialty Services, Veterinary Labs
Other Information:

Parking: Lot

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Reviews

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06/18/2016

Overall
Expertise
Professionalism

Our dog has had ear infections for 3-4 years with 10-20 visits to other local vet hospital. The doctors at Quail Corners used a scope attached to an iPhone to better diagnose why our dog continued to get ear infections. They gave her a gentle sedation and did a fantastic job removing hair and wax in her ears. We were able to see pictures on their iPhone from the exam. Our dog has gone 6+ months without another ear infections.



The team at Quail Corners gets an A+ for treating our Shadow with such great care and love.

03/10/2016

Overall

After multiple times being shocked by the random hikes in cost of meds and services, we spoke to our Vet and the office manager "so i thought" resulting in a plan of care that was agreed upon. Every time I have walked in the building from the time the plan was established I have had different charges and no communication prior to the appointment informing me of the increase. Use of different medications that cost more without consent from me, with the excuse each Vet DR can prescribe what ever they chose is a stupid excuse that was fixed by requesting only Dr Piver with my dogs care and medication. Last point 1/16/15 .75 dexdomitor injection cost $46.47 then 3/15/15 .81 dexdomitor injection cost $63.01 and now 2/29/16 the same amount cost $84.41. You doubled your price in 1 year!!!! You now forced me to sacrifice the excellent care Dr. Piver gives Titan because of Quail Corners as an establishment and its office staff being inconsiderate and unprofessional!

03/02/2014

Overall

I have used Quail Corners Animal Hosp. ever since Dr. Jackson first opened his practice in the 1960's & have been VERY SATISFIED. All of the Vets & staff have been very knowledgeable, caring & compassionate. If your pet hospitalized the Staff will let you visit your pet & bring a favorite stuffed toy or blanket to help comfort them.

06/30/2013

Overall
Horrible

They took TWO months to contact me and let me know my dog had a serious diease that could KILL her. When I asked why no one told me, she told me they had? WHICH THEY HADN'T. I wouldn't refer anyone here. All they care about is money. I also bought the heartworm pills they said would take care of all worms, the priciest there was. And my dog has hookworms now. Find another vet. The time will be worth it!

01/24/2013

Overall

I have been a client here for 15 years and this WAS an excellent place to go when Dr. Jackson was in charge. Since he has retired this vet clinic has done a complete downward spiral. In the last 2 yrs I am now on my 4th vet due to turn over. All the good ones left except Dr. Piver thank goodness. She is a kind caring person to the animals and their parents. She has the animal’s best interest at heart and I will not allow another vet to see my pets except her - no sniffs or tale wags about it. The Manager is rude and heartless! She needs to take some sort of sensitivity class or how to properly speak to people. The front staff are very nice people but they are forced to treat you like it's your first time their every time because of all the new rules / regulations which comes across as harsh, abrasive, insensitive and disturbing. No one there has any authority to do anything except the vets who buy the way don't call you when they say they are nor do they return phone calls. (again except Dr. Piver) I use to feel like family there now all I feel like they see are dollar signs - ALOT OF THEM. It is sickening what the new Owners did to this place. New Owners: NVA (National Veterinary Associates) are out of California for Pete*Sake. Website www.nvaonline.com, Local contact person is Dr. John Isaacs, Medical Director.

hendrix42

05/14/2012

Provided by Citysearch - 
Overall
do not go for an emergency!

We took our dog to this facility for an emergency because she was attacked by a dog with a serious injury to her throat and puncture in her ear. We are grateful that they were able to help, however, feel as if we should have chose another place. when we got there during emergency hours, we were the only people there, so we were also seen right away, but the initial Vet that came into see Bristol basically told us that there was nothing she was going to do for us until the emergency Vet arrived. We given a quote which wasn't too unreasonable for Bristol's injuries and we agreed to charges and would be able to pick her up in a few hours. So far it had been a decent experience with this vet.\nwhen we picked up Bristol, we were told she had been stitched up and was ready to go as the tech put her collar on before we left. We were given Bristol's meds and paid our dues that came in under estimate.\nThe following day Bristol(a chihuahua size dog) had a lump resembling the size of a soft ball hanging from her chin. Luckily we had a scheduled appt with her regular Vet that morning. Our regular Vet informed us that the antibiotics given to Bristol were NOT recommended for this type of wound and that putting the collar on was NOT a good idea(which I removed earlier in the day after seeing the softball). after proper care and medicines, Bristol was doing well, her infection dropped dramatically and cleared up the puss originally oozing from it, making it easy to see the gaping hole that quail corners left in her throat. \nWhen i called quail corners back to see if they could do anything about the hole because they were the ones who stitched her up, the girl who answered the phone wasn't listening to me. she was laughing at something in the background and was attempting to deny blame from there when I wasn't trying to blame them for anything. I asked her if they could do anything because Bristol has a hole in the middle of her neck and the stitches on her muscle tissue are showing and you can see in her throat, I was told they could but there would be a fee for an exam, putting her back under, and restitching. I have no problem paying, however, it wasn't done correctly in the first place apparently. Who leaves an open hole in a 7 month old puppy's throat? The vets at quail corners.

SchnauzerMom22

03/09/2012

Provided by Citysearch - 
Overall
Run to Another Clinic

The vets who started this place have retired.Along with them went the care and compassion for both the pets and their owners.\n\nIt does have a 24-hour operation if that's important. It was to me, and I stuck with it after an arrogant vet there didn't return my calls when my dogs was dying and the clinic lost his ashes. She and the person who lost the ashes are still there, so good luck.\n\nBut I could not handle the changing array of young and relatively inexperienced vets. The last was super-aggressive and ran up unnecessary charges. She caused me anxiety and my dogs pain, and some of it was not needed.

lchrist2036

08/16/2011

Provided by Citysearch - 
Overall
Impressed with compassionate, thorough care

I am new to the area and took my cocker spaniel Dixie to Quail Corners when she started vomiting. We did not have an appointment but they were able to fit us in almost right away. We saw Dr. Davis who did a thorough exam and showed us how pale Dixie was. After some tests she told us that Dixie had a rare condition where her immune system was attacking her red blood cells. The doctor spent a long time with us explaining the disease.\n Even though we did not want to hospitalize Dixie we felt good about leaving her knowing the hospital was open 24 hours and someone would be watching her. The staff was always so accomodating and let us visit as many times as we wanted anytime of the day or night. Because of their excellent care, Dixie survived her condition even after needing a blood transfusion (which they were able to do!). We have been back for rechecks since that time and Dixie always wags her tail like she's happy to go in. We are so grateful to Dr. Davis and the staff at Quail Corners and truly recommend this hospital to everyone we meet.

jwkinneyjr

07/26/2011

Provided by Citysearch - 
Overall
Bad Experience

We've been patrons at Quail Corners since about 1978. Yesterday has probably been our last visit. We took all 3 cats in for wellness exams, immunization updates and one also for grooming. \n\nWe waited a half hour past our appointment time before the vet showed up. After checking out the first two cats, the vet discovered a lump on our elder cat's throat, then walked out unexpectedly and didn't return. After another hour, we gathered up our cats and walked out. We paid our bill and went home. \n\nIn thirty years of patronage at Quail Corners we've never been treated this way. As we were leaving the vet rushed out and said he had been dealing with emergencies. In the past, QC vets have found the time to come out, explain their situation and set up a new appointment. At the least, one of the assistants could have come into the room and given us an explanation and a choice to come back. \n\nThis is not the Quail Corners Animal Hospital we've been used to I don't think we'll be back.

bkasdfgasdfg

03/28/2011

Provided by Citysearch - 
Overall
Twice, Quail Corners put my dog's health at risk.

Twice, Quail corners put my dog's health at risk. The first time was nearly fatal. They misdiagnosed him as having congestive heart failure, when in fact he has pulmonary hypertension. Their oxygen cages have no seals, which means oxygen levels inside cannot be accurately measured, and much of it is likely going to waste and out of your pocket. When he was obviously close to death, they called me at work to tell me to either come euthanize him or take him to NC State. I paid Quail Corners $1100 for that nonsense, and NC State (ALSO OPEN 24 HOURS) salvaged his life. That was 6 months ago. Because my dog has chronic bronchiectasis, he occasionally needs a tract of antibiotics, and its by no means uncommon or weird, very standard stuff. Tonight, I needed that routine antibiotic prescription for my dog filled after hours. NC State wrote the prescription, but couldn't fill it out because their pharmacy is closed at this time. I drove to Quail Corners knowing they were open 24 hours. Although they had the drug I needed in stock, and the prescription written only hours prior was valid, and the doctor at NC State was available by phone, and I stressed how my dog's immediate condition can worsen quickly, Quail Corners refused to fill the antibiotic and turned me away. They said they had a substitute doctor in that night, (who incidentally refused to show her face), and that they would not accept the liability, even though I told them I would gladly waive any/all liability if they would kindly fill out the prescription. Fool me once, shame on you. Fool me twice, shame on me. NEVERMORE.

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Quail Corners Animal Hospital

1613 E Millbrook RdRaleighNC 27609

(919) 578-6406

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Quail Corners Animal Hospital

1613 E Millbrook RdRaleighNC 27609

(919) 578-6406

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