I am not sure what that last reviewer was talking about. I just left Dr Martin's office and I couldnt be happier! He is kind and very patient. I asked a lot of questions and he was very informative when answering. The office just had a charity event this past weekend and did free dentistry for a bunch of people in the community (I think the assistant said they saw 80 people in one day!) His staff is outstanding. They seem to really have fun and love working there. I couldnt be happier and referred my boyfriend as soon as I got home. Trust me, you will love him and his staff!! Excellent Doctor!