I highly recommend Clark Properties of Raleigh, N.C., to any property owners needing help renting their property and to any prospective tenants looking to find a home to rent. Nicole and her staff are friendly, professional, and act with integrity. I have been leasing my rental property through Clark Properties since 2001. Five of those years I was living more than two hours from Raleigh, and it was comforting knowing that Nicole and her staff were looking after my rental property and making sure my tenants were having their needs met quickly and responsibly. For example, in 2009, the family renting my house in Raleigh came home one day to find that a pipe under the kitchen sink had burst, and was beginning to flood the kitchen floor and adjacent rooms. The tenant wisely turned off the water temporarily at the street, and notified Clark Properties. Nicole and her folks took quick actions on my behalf to remedy the situation for the tenant. That important attention to detail by Clark Properties and their timely follow up ensured that the tenants were well taken care of and the repair work was quickly scheduled and completed. I have total confidence in the team of professionals at Clark Properties. They are the best!
I have worked with Clark Properties of Raleigh, N.C. as a property owner twice and have received excellent service. My first experience with Clark Properties was in 2001 and the experience was so positive that I hired them again in 2009. Nicole and her staff have been responsive to my tenants’ needs and mine. Clark Properties carefully screened tenants and ensured that the property was well maintained during the lease. Both my requests and the tentants’ were handled promptly and I was impressed with Clark Properties’ efficiency. Her straight-forward, no-nonsense approach in property leasing leads me to have confidence in her and in her professional team.
This company made my move to NC so easy. I was really stressed about relocating especially since I never had been to Raleigh area. They were friendly and really went out of their way for me. In fact they were the only company that would call me back to view properties before I arrived in town. Once I moved in the process continued seamlessly. Although I do find myself to be responsible and a good renter. I have never had a problem and don't expect to. I actually just referred a friend who has a house that she needs management for. She has told me her experience so far has been just as great. I'm releived I found this company.
Sentry Management has done a great job in relieving my anxiety lately. Due to the downturn in the economy, we unfortunately have had several residents in our community rent out their homes. A few of these individuals are less than responsible and have not been in compliant with our restrictive covenants. Our Sentry Community Manager has taken an active role along with our HOA President to ensure these renters abide by the rules. I'm not certain what transpired, but things appear to be back to normal. This is just oe of many examples of how wonderful it is to have Sentry managing our property.
I have used Clark Properties (Nichole & Sandra) to rent out my properties for the past 6 years and have found them to be a top notch agency that has always treated me and my tenants extremely well. Their expert advice to me and my tenants has been been truly exceptional. What makes them unique is how they use superb judgment, ethics and fairness in handling any issues/problems that might arise. I have dealt with at least 10 other agencies in the past 20+years and Clark Properties has always stood out in my mind as the model of how a rental agency should be run.
I have had rental properties for almost 37 years and Talis is, without a doubt, the BEST management company I have ever had. And SO much easier than doing it myself. They have been friendly and responsive to both my needs and the needs of my (our) tenants. They are well organized and tend to things in a timely manner. They take pride in what they do and how they do it -- and it shows. Everyone has been most helpful in giving me tips regarding my interactions with management companies that I have in other areas. I just wish they could handle all my properties.
I am a homeowner in a community managed by Talis and their attention to detail has been a blessing. Before buying property in an HOA managed community, I heard a lot of horror stories from friends who were managed by other companies about paying a ton of money for a lot of nothing. Talis is a large company but never makes you feel that way as a customer, I have always received attentive and polite service and I appreciate them staying on top of tenants with the sanitation standards of Boo Radley. Thank you for keeping my community looking beautiful, Talis!
I would like to compliment Talis for the courteous and attentive manner in which they handled my request. They left me a professional voicemail, "walking me through" the steps on the website, to acquire Restrictive Covenants, but also said I can feel free to call or email if I wasn't successful. I sent an email and had a response from them, with the attachment, within a couple of hours. It's wonderful to have such a professional and quick response!
I am not one to do this often, but when I receive exceptional service, I think it should be noted. I was needing some help today with HOA covenants and such, and Chelsea proved more then helpful. She took the time to sit with me, talk me through some things and help me understand what I needed to do to resolve what was going on. You have a very STRONG employee in her!! I hope you will know how invaluable she is to you and Talis Management.
I've lived here 15 yrs. and have never experienced issues with communication from the HOA board. The quarterly newsletters are an informative means of communication. Every time I've had a neighborhood question or concern I've contacted Megan at Talis and she has ALWAYS provided superb customer service on behalf of the board. I appreciate the many volunteer board members over the last 15yrs for giving so much of their time to this community.