Called this co after being very upset with the Raleigh Sears Parts store on Falls of Neuse. I was very pleased to hear a nice voice immediately answer the phone. I was not put on hold (and forgotten) and she spoke clear English!! She asked all the right questions, quoted me a good price and checked for availability. The call took two minutes. She was very pleasant to speak with, she knew what she was doing and crazy I know, but sounded like she might even enjoy her job?? Thank God there is still at least one company in Raleigh that has great customer service!!!! Now I can go pick up my part!
When I moved to the area in 1995, I didn't expect to find a place like this. Jeff, the owner, knew exactly what the propblem areas were for all my issues, helped me get the right parts and tools every time. That is worth more in time / energy / grief savings than any "deal" you can get online! If the problem is out of your scope to self fix, he knows the reputable people to send you to. That product and people knowledge that they have here is why even after 18 years of doing business with them, they are still the first place I turn, and my first reccomendation to others.
Nice folks, good inventory but prices are outrageous. Paid $72 for a part that costs $26 - $39 on the Internet parts sites including Ebay. If you absolutely need the part right now, then you got to pay their price. If not, then use the Internet. Many sites with little or no shipping.