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Swim N' Play Inc

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General Info:
Swim'n Play is one of the leading manufacturers of aboveground swimming pools, decks and ladders worldwide. It features a variety of pools, including Paragon, Oxford, Mystic, Navigator, Oasis, Islamorada, Infinity, Galveston, Quest, Yorkshire and Splashers. The company also offers pool parts and accessories, including rotative vacuum heads, side flex pool brushes, chlorine dispensers, floating dial thermometers, maintenance kits, housing and motor assemblies and wall skimmers. Swim'n Play provides online pool maintenance and care information. The company has fabrication and assembly capabilities. Founded in 1975, Swim'n Play has a 250,000-square-foot manufacturing facility. The company is located in Rahway, N.J.
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TollFree: (800) 631-3483

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After having a 12' round pool for 18 years, we bought a 12 x 18 Paragon Swim'n Play pool in 2011. The installation process was a nightmare. Finally got it right in 2012.

In 2014 we encountered rust marks on the side of the pool. Water was spouting out. Had that repaired. There was rust all around the pool under the liner edges. We noticed during the course of the summer that under the caping the liner rails started to rust.

It is now 2015. We undercovered the pool. The is rust all around the edges in the water from the liner caping. There is rust all around the outside wall of the pool.

The pool is supposed to be made of galvanized aluminum so it does not rust. We now have to sand the outside rust and put auto bondo to stop the rust from spreading.

We have not yet looked under the liner to see if the walls inside are rusted. Kind of afraid to look.

Needless to say, we are not at all happy with this pool. At this rate it will not even last 10 years.

Because we forgot to send in the warrantee card the company will not honor the 40 year warrantee. I have receipts and pictures to prove all the above and they will not work with me except pro-rate the pool and want me to pay almost as much as the original price.

I can't even give this product or the company one star

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Swim N' Play Inc

313 Regina AveRahwayNJ 07065

(732) 574-1500

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Swim N' Play Inc

313 Regina AveRahwayNJ 07065

(732) 574-1500

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