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Raeford Animal Clinic PA

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Business Details

38

years

in Business

Hours:

Regular Hours

Emergency , After Hours, Seasonal

Extra Phones:

Phone: (910) 864-2844

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AKA:

Tate Sr, Russell, DVM - Raeford Animal Clinic Pa

Wofford, Kelli, DVM Raeford Animal Clinic PA

Categories:
Veterinary Clinics & Hospitals, Pet Boarding & Kennels, Pet Grooming, Veterinarians, Pet Services, Veterinary Labs, Veterinary Specialty Services, Kennels

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Reviews

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09/15/2016

Overall
Expertise
Professionalism

They gave me an estimate for dental cleaning $450 and then extracted 7 teeth and never called me! The estimate went from $450 to $750 without a phone call. Me. Tate only charged me the estimate after I pitched a fit and asked for all 6 of my pets' records. There have been issues before, but this was IT for me and my furbabies.

09/07/2015

Overall

I will be kind and give a 1 star but in all reality they don't deserve a star at all! I had taken a dog in for emergency care around April and had paid the bill in full no remaining balance. About 3 months later I received a bill stating I owed them money, when I called regarding this matter they receptionist I spoke to was so rude it was unbelievable. She informed me I needed to talk to the "Billing staff" about this so as I though she would transfer me to the lady there she slams the phone down in my ear! When I called back she was even worse and yelled at me, when I told her I knew both Dr Tate and his son Russ personally from years back she got frustrated and even more angry and started yelling more when I politely told her she could calm down stop yelling she just said what ever, I then said I could have her removed from there with how she was treating clients and she yelled in my ear "What ever go ahead". I never did get to speak to the billing lady but I also politely asked for all my dogs records and have now since taking them to Cross Creek! I had been using this clinic since 98 and recommend many people to come here but since Dr Tate retired and Dr Kelly W. Left this place has gone down hill. They will charge you for everything plus some, they always tell you when you try to get a pet in they are busy and booked out for days and their parking lot isn't always full! I Lo

Ike the location that makes it convenient but the customer service is way gone.

07/13/2015

Overall

I have numerous animals that I take here. My chief complaint is how "busy" they are. I showed up on time for my appointment then had to wait an additional 45 mins to be seen. Another time I came a little early, and was seen right away. I have left a review on their website, but since it was not a full 5, I guess it was not approved. I will still use them due to the location of the office and where I live, but wish they would get a little more organized throughout.

04/03/2015

Overall

I have had several experiences here and none like what other reviews describe. Dr Williams has been wonderful to us. The front office could use a bit of fine tuning but are friendly and helpful.

01/08/2015

Overall
The Worst Place To Take Your Pet

Dr? Williams....not sure of her title. She is most definitely the most unprofessional care taker I've ever spoke with at a Dr. Office. She stated the owner of the business was 80 years & doesn't visit or care about the businesss. So I have no one to complain to. Wow! Buyer Beware of this vet. Check other reviews... I should have checked the reviews before entering this hell hole.

03/21/2014

Overall

Things have changed much since the last review was written. Staff has turned over at least 3 times in the past year or so. Customer service is not good, to be charitable. They now have a "business manager" (son of the owner), one doctor has left, and now regular clients are being turned away. Used to be a compassionate place to take your pet for care - now it's just "too busy". Suggest you look elsewhere.

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Raeford Animal Clinic PA

851 401 BypRaefordNC 28376

(910) 875-8312

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