More Info
- General Info
- Victra is your local Verizon Authorized Retailer in Puyallup, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
- Email Business
- Extra Phones
TollFree: (888) 876-2355
TollFree: (800) 279-3550
- Services/Products
- Accessories Audio accessories Cases & Protection Home phone replacement Laptops Mobile broadband New Devices New Lines Power accessories Sim cards Smartphones Tablets Upgrades Wearable devices
- Brands
- Apple, Casemate, Clckr, Eargo, Gear4, Google, Incipio, JLab, Mophie, Motorola, Otterbox, PureGear, Samsung, Tech21, Urbanista, Verizon Wireless
- Payment method
- amex, discover, master card, visa, cash
- Neighborhood
- South Hill
- Other Link
- Categories
GalleryView all (7)
Reviews
01/20/2012
First they deleted my music in the transfer from my old phone, then they sold me their insurance provider without telling me. When I lost my phone and went to claim the incident verizon said I did not have insurance. When I went to the store upset the manager was rude and took no responsibility for the lack of communication then said I had to file through their insurance that required notary signatures, deducibles, now a 4 day wait and 4 stops by the store to get my phone. Hoops I would not have had to jump through with verizon's insurance. Because it was after the first 30 days of contract I cannot change the provider. To sum it up they have guaranteed that I will not be resigning a contract after this deception. Not only that their staff was completely incompetent about their phone's inner workings and gave me a website to look up information other than just silly features. That should have sent up a red flag but because it was near home I went and did my own research to find the phone for me.
Update: 6 days after filing the claim for a new phone I still do not have it in hand. The manager told me it would be in tuesday (2 days after filing) and I just had to bring in the notarized letter, when I showed up he claimed he did not tell me that, even though my boyfriend and I both heard him, and said my phone had not been sent. If I had known I would have brought the letter monday. The worst part is the lies and then the inablility to take responsibility for the lie. Cowardly
Details
Phone: (253) 445-4180
Address: 16420 Meridian E Ste 102B, Puyallup, WA 98375
Website: https://www.victra.com
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