The customer service was very good, the only thing that wasn't pleasant was the fact that the employee "forced" extra insurance on the vehicle. That was an added expense that could and should have been avoided. Other than that the experience was fine.
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Being that I travel frequently for work and have rented here about 30 times so far this year, I can say with confidence that the customer service here is exceptional.
The entire process of car rental was very easy and the staff was very accommodating. Car was a very comfortable ride and made my trip much better.