I am currently an officer in the US Army and stationed out of Utah so I use REMS for my property management needs because they are remarkably easy to work with, which has been an enormous relief after working with our previous property manager. There are several specific things that I've appreciated. I am always able to get hold of someone whenever I need to. REMS always returns calls or emails very quickly. They are easy for the tenant to contact too. REMS takes care of maintenance issues very fast and gives very detailed, precise invoices for work done. We get monthly statements and they always get consent before doing costly repairs. Their price as a property management company is very reasonable and REMS costs for maintenance has always been very reasonable. It really has been a pleasure working with REMS. They are my first choice if we decide to rent our home again and they will be my first recommendation to anyone else considering becoming a landlord.
We have owned two student condos in Provo over the last four years and have operated them as BYU-approved housing. Please accept my commendation of your services as Aspen Ridge Management and most directly the services of Ms. Hilary Davis. Both Aspen Ridge and Ms. Davis have provided excellent service under our contract. In the trust sense, ARM and Ms. Davis have acted as my agent with highest consideration for my welfare. Because of Ms. Davis, I have never felt uneasy or even worried about our properties. I have felt like Ms. Davis has been a good team member who was watching out for my interests. She kept me informed through all transactions and I have always felt that she has taken care of my interests without concern. Please accept my gratitude for a job well done. Thank you. Douglas J. Sereno
My son has been renting at Alpine for a year now and I have been pleased with the situation. The underground parking is well lit and the fact that each unit has its own washer and dryer is a definite bonus. It also saves money since the machines are not coin operated. It is also good that each unit can control the temperature and has its own water heater. While the rooms are small, the unit is nice and the main living area comfortable. The year contract allows for freedom as my son travels home in between semesters, we do not have to worry about his stuff. The office staff has been easy to work with and I like the online payment. The price is good for single rooms close to campus. Overall, this has been a very satisfying experience.