Riverwoods Urgent Care
- BBB Rating:
Riverwoods Urgent care is the worst clinic of all time. I've never been treated so poorly the few times I've to receive ""care"" here. The doctors and nurses alike are nowhere near nurturing. They didn't even listen to all my symptoms and the ones they did they shrugged off like I was an idiot for coming into the doctor for what I called severe symptoms. They didn't examine me properly. They didn't even have the excuse of having a busy clinic. The nurse was eating chips and kicked back...view more in a chair chatting to the receptionist at the front desk. I will never go to this clinic again and will make sure everyone I know is aware of how much it sucks! Choose the IHC insta care in Provo by Utah valley hospital over this place any day.view less
I wish I could give a negative rating. 3 hours before I saw a so called ""doctor"". I have been having strep throat symptoms he told me to go back in three weeks to see about getting antibiotics! Very unprofessional. Blood on the floor and a very disorganized environment.
On May 28, 2010 I fell and hit the back of my head on the concrete sidewalk, cutting the back of my head. I put pressure on the wound and my son took me to your clinic where I was immediately taken to a treatment room and a technicion cleaned up the wouldn and before he was finisned a doctor came in and examined my head. He applied three Stapels and seven Stiches to the wound and put a bandage to cover it. They checked to see if I had any other symptoms of a concussion. I. did not.. Th...view moree doctor told me if I had any additional syptoms I was to go immediately to the hospital Every one was very polite and curtious. Thank youview less
I have to admit that sometime back I went to this facility and it was pretty bad. Because of distance and my insurance, I went back this December 2008 and it was a wonderful experience. The staff were very nice and caring. I was attended to quickly and even had a Dr that was willing to work with me above and beyond the duty of insurance requirements. It was a pleasant change and I now would recommend this facility.
I had a nurse take my vitals and then swab my mouth to test for strep, then I waited in the room for roughly a half hour without the doctor coming in or anyone explaining what the wait was for. I just got a statement from my insurance company today and I found out that the strep test cost extra and they never told me that it would be extra or how much it would cost. Extremely unprofessional service.