Hi Nancy, We are sorry that you had a bad experience, Nose pads are difficult to fix considering the weight of the glasses itself and where they sit for a long period of time will more than likely leave a mark where the nose pads rest. Adjusting the pieces to another spot will also leave a mark similar to the first ones. Please come in and we will be more than happy to work with you.
I've been going here for years, and have always felt taken care of. Any questions I have are always addressed, and Craig makes picking out new glasses pretty fun. The staff are friendly and Dr. Monson is through. I would really recommend this office to anyone looking for a new eye doctor.
Had a great experience at this office, everyone was very helpful and informative. Both my sister and I have gone here and we're very happy to continue to do so. I would highly recommend them to anyone looking for an eye doctor.