How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
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Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
I originally entered my pre approval online april 29th, the manager cott touched ba e with me quite a few time before he finally called on friday the 2nd and aid now i the time to come in, i wa approved and they were al o doing a deal on trade in' . Thi wa great timin...moreg con idering that i owed 6500 on my jetta when it wa only worth 4000. When i walked in cott matched me with Carlo and aid he will take care of you. Carlo did every bit of taking care of me and my need and want in a vehicle. Unfortuntly my credit core i nt thay great and i wa up ide down on my at the time current vehicle. We originally looked at the 2015 cx-5, it wa my original goal to get a compact uv but after ending in the deal it wa going to be way out of my price range monthly, they worked and attempted to tweek the deal in every way po ible to get it to work for me, they dropped the price of the car dra tically and even added 3 thou and more than my trade in wa worth. I wa un ure with the deal o they ugge ted we look at omething maller. Carlo did a great job of explaining the pro , con , advantage , monthly ga co t and any future mechanical co t i would be looking at. At no point did i feel like i wa being taken advantage of, carlo wa concerned with my very concern and thi made the proce much more plea ureable and tre free for a young woman that in any other ca e would be taken advantage of. After about 6 hour of weighing out my option and being explained my range with my credit core in detail i decided to get the 2014 mazda 3, it had ome of the good feature i wa looking for and wa in a better price range for me. Paper work wa a fla h with chri and moe working a a team to get it done yet explaining it at the ame time. They al o didnt hove anything down our throat that wa unnece ary which wa appreciated. Al o wanted to point out that Carlo i a aint, along with chri and moe a well i have a 2 year old daughter who i u ually omewhat of a burden to omeone trying to conduct bu ine of cour e but carlo treated her like a prince letting her hold hi phone to watch a clip from frozen and howering her with goodie like cookie and balloon . Our experince at mazda of outh charlotte wa great becau e of many factor and i will be ending everyone i know there becau e they can work out anything for anybody. Thank for my new car mazda i LOVE it :))view less
After reading thi company' review online, I called the owner, Lorenzo, to in tall a fuel pump on a 1996 crown vic. I told him we u ed a mobile mechanic la t year to in tall a fuel pump on my on' car, and the ga gauge topped working after they in talled the pump. Loren...morezo a ured me he knew how to in tall a fuel pump without affecting the ga gauge. We agreed on 10:00 am,4/24/13. he wa 10 minute early, very polite and had purcha ed the part I needed. It took him about an hour and 15 min to in talled the fuel pump. I paid him $100/pump +$100/labor. The car ran fine, unfortunately, the ga gauge topped working and my \"low fuel\" light worked intermittently. I called Lorenzo back, told him the problem and he refu ed to accept re pon ibility. He aid it mu t have been like that before he worked on the car. I called another mechanic to fix it; he aid the arm got tuck, he tated it' a common problem while in talling a fuel pump. It wa a imple fix- it took him le than 20 minute to correct. My gauge work perfectly now. I told Lorenzo I wanted 30% of the labor co t back I paid him, ince I had to pay another mechanic to correct the gauge. He tated he would call me the following morning (4/25/13). I never heard back from him. While Lorenzo did a good job in talling the pump, I can't give him 5 tar becau e of hi lack to correct a imple problem and hi refu al to accept re pon ibility for the mi take. (we all make them). I wa not going to hold it again t him; I ju t wanted him to leave the car in the ame condition he found it in, not wor e condition. If omeone el e ha a imilar problem, I would recommend, Ronnie @ (704)777-4419.view less
I previou ly had another local body hop 'repair' my 2014 vehicle under an in urance claim and after 2+ month of paying out of pocket for a rental car, my car wa returned to me in wor e condition than prior to the accident. My engine and airbag light were now on, my AC di...mored not work, and the replaced bumper and fender were not painted. I felt taken advantage of and certainly did not want to take my car back to the fir t hop for the corrective repair . After reading everal good review on the internet I came acro Park Chevrolet and took my car to Ken Morri on in the Colli ion Center to a e what would be needed to get my car back to it pre-accident condition. Ken wa not only empathetic but eemed genuinely willing to help con idering the ituation I ju t went through with the fir t hop. Due to a mi under tanding (on MY part) after my fir t corrective repair I wrote a bad online review of Ken and the hop. Ken contacted me the very next morning and in tead of being angry about the na ty review I wrote, he offered for me to bring my car back in o that he could try and determine a fix for my i ue . He wa ju t a friendly and down to earth the econd time a the fir t, and even corre ponded directly with my in urance adju ter to get the repair covered under a upplemental payment. Ken made a per onal effort to turn an aweful ituation around for me and for that I will forever be grateful. I can't take back the fir t review I wrote, but I can tell everyone I know going forward about the Colli ion Center at Park Cheverolet and the hone t work ethic & great cu tomer ervice offered by the manager Ken Morri on.view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.