Enterprise Rent-A-Car

The cars are always impeccably clean and reliable. You feel like you are driving a brand new vehicle that will get you where you want to go. The customer service was professional on my first visit and the reason I continue to return each month.

I have reserved a car for $219.00. After the reservation a lady from enterprise office called to make sure that I will show up for my reservation. I asked her if there are any additional fee that I will have to pay, she offered insurance and informed me that they will keep $100.00 as a deposit. So everything was OK.

I went on Monday to pick the car up. Everything was fine and I had plans as where I will travel by enterprise car. I gave them my DL and Debit Card (VISA), he said they have to keep $400.00 as a deposit. I remember that the lady who was speaking to me via the phone a couple days ago, told me that they require $100.00 as a deposit, however this guy told me that, that lady informed me incorrectly and they require $400.00 deposit.

Thus, I cancelled the reservation.