Kickapoo Sand & Gravel Inc
Landscaping Equipment & Supplies
"Please see update from 3/19. The service itself was good- delivered on time and the guy did what he was supposed to do. HOWEVER, I called and told the gentleman who answered the phone EXACTLY what their website suggests- which is the size of the area in square feet. I told him that I wanted to fill in an area off the side of my driveway which is approximately 100 sqft. and compared it to a parking spot size. He suggested 3 tons of gravel. I initially thought that it was too much, but I thought that he was the expert and could tell me what I needed based upon asking me the right questions. Apparently not! When I called him to let him know if the disatisfaction he was a jerk and didn't try to make the situation right by any means! I wasn't expecting a free delivery but he could have discounted the services for the amount that I needed, not that he decided to sell me on! I would not recommend this company for your gravel needs! Update: 3/19/15. Kickapoo Sand and Gravel did call and offer that if my husband and I were not completely satisfied with our purchase that they would refund the full amount. However, nearly a month later it was hard to decide if the gravel was still too much due to snow on the ground. They followed up today and asked if there was anything they could do to rectify the situation. I am pleased by the follow-up. I do believe they take their customer service reviews seriously and I believe they care about the reflection of every customer's comments and review. This makes the difference between using a big company and a smaller local company. For this alone, I've changed my mind about using them again. I've also decided to increase my star rating from at 2 to a 4. However, I would still give them as much information about your area as possible to avoid situations like I've had and go with your gut when having to make the final decision. Too much gravel can be a nightmare if you don't have anywhere to put it!"