Rite Aid

In my many years of dealing with chronic medical problems, I have come across dozens and dozens of nameless and unmemorable pharmacists in passing. As the world of prescription medications has become more and more a corporate business and less and less like the old Mom and Pop shops where you felt safe knowing your medications needs and confidentiality were being taken care of. The customer service in the pharmaceutical world has suffered in general, making an often scared, sick, hurting person feel like they are nothing but simply the number printed on their insurance card. Prior to meeting Kumar, the pharmacist for Rite Aid in Princeton Junction, NJ, I had not realized that there were still pharmacists out there who knew how to take care of a patient because what I’d grown accustomed to was waiting for hours for a pharmacist or tech in a white lab coat to robotically count pills by 5s, not even glancing up at the human being in front of them. From even my second interaction with Kumar, he was familiar with my medical problems, my medications, my allergies. He took the time to treat me like a person and never failed to even take the time to ask after my wife and children. He has always gone above and beyond to make sure that my family’s medication needs are met, and while running out for a prescription refill used to feel like an unpleasant chore, I now look forward to our friendly interactions and his knowledgeable questions and advisement. Kumar is truly one of the good ones, and I will never go anywhere else.