Saved to Favorites

(410) 414-8320Visit WebsiteMap & Directions289 Merrimac CourtPrince Frederick, MD 20678Write a Review

More Info

Email
Services/Products
Car Stereos, TVs and Radios, Video Equipment.
Payment method
check, paypal, all major credit cards, travelers checks, amex, company card, financing available, discover
Social Links
Categories
Other Information

Parking: On Site, Free

Wheelchair Accessible: Yes

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JB
Junior B.

08/03/2016

Overall
Expertise
Selection
Service

I really wanted to like these guys. I’m an older guy, but likes the newer color tricks that can be outfitted in a car. We went there with many possibilities of under deck lighting, window tinting, the whole works.
Unfortunately, my wife and I were treated horribly when we came in. I guess we did not have the vibe or properly show the money. It was 20 minutes to even be acknowledged by someone that we were there.
Once they did the job, it was horrible. The GPS no longer worked. They had to install a new GPS antenna that went out through the sunroof and unsealed the gasket, so the sunroof leaked. We went back once to ask about what could be done (including spending more money for a different or better system), but they had no time to even talk about it.
Bottom line is if you are over a certain age limit that they have internally set, don’t count on being serviced very well by these kids.

JS
Jorge S.

10/27/2012

Overall
Everyone writes negative revie...

Everyone writes negative reviews these days, I thought I would change the pace and give my 2 cents on my experience at Platinum Sounds. First off, when I called there I did not know much about car stereos at all, the staff over the phone was very informative and didn't blow me off like other places have in the past. I decided to have a system put in my jeep. All new speakers, a decent subwoofer, and a new navigation double din stereo. When I went to pick up my car i thought i would be doing just that, but i was surprised when the owner took me outside to show me how everything works. He answered every question I had and took his time. I really felt comfortable. Not rushed at all. After years of dealing with other shops like this, I can definitely say that their customer service, knowledge, and craftsmanship is top notch and they have earned me as a customer for life. I truly did receive the "platinum" experience. Thanks again guys!!!



-Jorge

oooooooa

09/25/2012

Overall
They did an ok job on tint, bu...

They did an ok job on tint, but they forgot to call me when it was done, so I waited longer than necessary.

Details

Phone: (410) 414-8320

Address: 289 Merrimac Court, Prince Frederick, MD 20678

Website: http://platinumsoundsandrims.com