First time at this clinic. Have done hair removal - laser and years of body waxing before so I was not too scared of CO2 procedure. Yet William was caring and explained all procedure and after care instructions thoroughly. Some products will be needed for the CO2 laser after care and you can buy these the day of your appointment or online. Perhaps I should have asked in advance so I could prepare better before my appointment and go straight from service to resting at home. The receptionists were attentive and friendly as well. Nice waiting area. Prompt service. Would go back for more services.
From the time I walk in the door to the time I leave everyone is extremely courteous, polite and informative. Tyler is amazing the way he explains things and how patient he is with all of my questions. And he has a great manner about him. He knows when to talk and when to leave me alone. Just an amazing job all the way around. I think my pre-paid package is now complete and that is the only thing that might have been explained to me when I left a little better. But I didn't ask at the front desk. Tyler did say that end of September might be a good time for me to come back.
Tyler is Great. I can tell he is very interested in the outcome and not just doing the job. He always talks to me about the other servicers you offer and is willing to answer my questions. The entire staff I have interacted with is extremely friendly and make you feel welcome. This review is honest, I tend to be a very blunt person and my expectations of customer service are very high. I have managed client services associates in the past so I know what to expect.