Saved to Favorites

Sun Bank

Add to Favorites
CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
(928) 445-4122Visit WebsiteMap & Directions3050 E State Route 69Prescott, AZ 86301Write a Review

More Info

Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
AS
A. S.

11/10/2014

Overall

Worst banking experience EVER. I opened my account on Oct. 8 or 9 and still haven't received my debit card. I've called and gone into the branch office, and I'm always given a different date that my card was sent out. They also told me I should have paid attention when I opened my account. That was pretty rude. Especially since one person told me 4-7 business days and another told me 10-17. Last week, I was told the card had been re-issued and sent to me again because of some bank security breach and their computers. Today I was told that the card had been sent back to them, they received it on Oct. 27, and that I needed to answer a bunch of security in order for it to be sent to me again. Why didn't they contact me to let me know I needed to go thru some procedure in order to have it resent and receive my debit card? Banking with them has been a terrible inconvenience. Not only do I waste gas (& time - the wait there is looong, even when there is no line at all) going to the branch office in order to get money, but since I don't have my debit card, I missed a mandatory training session for a job one morning; when I woke up to car problems and didn't have the cash to get it fixed in time. The job was given to someone else. I'm just hoping I'll get my card within the next couple weeks. I'll go thru US Bank. If I don't get my card, within 14 days, I'm closing my account.

Details

Phone: (928) 445-4122

Address: 3050 E State Route 69, Prescott, AZ 86301

Website: http://www.sunbankaz.com

People Also Viewed

View similar Banks
Suggest an Edit