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Affinity Rv Service Sales & Rentals

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Business Details

19

years

in Business

Hours:

Regular Hours

General Info:
We carry over 70 brands and over 280 floorplans from nine of the nation's leading manufacturers - the largest selection in Northern Arizona.We carry the top products from Winnebago (both towable and motorized) Jayco (both towable and motorized) Pacific Coachworks, Eclipse, Grand Design, Roadtrek, Keystone, Open Range and Lance. Within those manufacturers, we've been awarded the Circle of Excellence every year since we became a dealer from the #1 motorhome manufacturer in the country - Winnebago.Our parts department offers sales and specials that change monthly, so be sure to check often to get the best deal on the parts you need. Our service department is staffed with RVDA, ASE, Caterpillar, Cummins, Workhorse, and Allison certified technicians to better serve our customers. From fold down tent campers to Class A diesel pushers, our service department can get the job done.We also provide a dump station that's available 24 hours a day, 7 days a week and is staffed during week day business hours. We'll wash your windows, check your tires, and help you dump and flush, all in one location, at no charge to you. We'll also fill your propane at no charge except the cost of the propane.Not ready to buy? Then let us put you in a rental that will fit all your needs. We stock only NEW motor homes and trailers so your sure to have a worry free experience.We are proud to be one of the recipients of the 2015 RVB Top 50 Dealers in North America.
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Brands:
Yamaha Motor
Payment method:
amex, all major credit cards
Categories:
Automobile Accessories, Truck Service & Repair, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Auto Repair & Service
Other Information:

Parking: Lot

Specialties: Trucks

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Reviews

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barbaraaldret

Posted: 8/1/2008

Provided by Citysearch - 
Overall
Does not stand up to their promises or advertisments

We bought a new RV at Affinity RV in Prescott. It has many problems and we have only put on 4300 miles. But now Affinity refuses to fix the problems. We bought locally so we would not have to travel far distance for repairs or service. Now our RV is not usable but Affinity will not stand by it's promises of local service. What happened to customer service?

Helpful?Flag
Updated: 6/2/2012
Overall
WORST SERVICE EVER !

DO NOT GET YOUR RIG REPAIRED HERE. WE HAVE HAD THEM WORK ON THE SAME PROBLEM 3 TIMES IN ONE YEAR. WE JUST GOT OUR RIG BACK THIS THIRD TIME AND IT STILL ISN'T FIXED !!! THE PARTS/SERVICE ARE ONLY WARRANTIED FOR 90 DAYS. WHEN WE ONLY USED THE REPAIRED PART ON ONE TRIP (2 WEEKS) AND THEN NOT AGAIN FOR 8 MONTHS THEY DIDN'T CARE THAT THEIR REPAIR DIDN'T WORK AND CHARGED US FULL PRICE TO DO THE SAME REPAIR AGAIN. THE SECOND TIME WE PICKUP UP OUR RIG AND IT WAS STILL BROKEN. THIS LAST TIME THEY USED UP OUR PROPANE AND EMPTIED BOTH FULL TANKS. THEY DIDN'T TELL US AND WE FOUND OUT WHEN WE TESTED THE REPAIR. WE TOLD THEM WE WANTED THE TANKS FILLED BACK UP AND THEY REFUESED. WE HAVE YET TO FULLY TEST THE REAPAIR THIS THIRD TIME - BUT SINCE THEY SAID THEY COULD'NT FIND ANYTHING WRONG WE ARE DOUBTFULL IT'S FIXED. GOOD THING WE PAID WITH A CREDIT CARD THAT HAS PURCHASE PROTECTION. WE TALKED WITH OTHERS AT THE LOCAL RV PARK THAT WE STAYED AT AND NO ONE HAD ANYTHING GOOD TO SAY ABOUT AFFINITY AND TOLD US, "THEY ARE THE ONLY GAME IN TOWN - SO THEY CAN DO WHATEVER THEY WANT".

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Affinity Rv Service Sales & Rentals

3197 Willow Creek RdPrescottAZ 86301

(928) 445-7910

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Affinity Rv Service Sales & Rentals

3197 Willow Creek RdPrescottAZ 86301

(928) 445-7910

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