09/15/2011Provided by Citysearch -
DONT PAY $3500 FOR A COMFORT ISSUE!!! Pray you get a good mattress. If there is any flaws that do not exceed 2"" neither the company nor this distrubuter will do anything about it becasue they consider it a ""comfort problem"". Do you want to buy from a bed company that doesn't care about your comfort? I sure don't, but now I am stuck with a mattress that has a slight body imprint, about an inch, but the company nor the distributor will not replace it. Well, I now have to eat the $3500 I spent when they said I could trade it in for any reason. I would never recommend this place to anyone or the Simmons I purchased. Odd, this was the first time I had a problem with a Simmons product, now I see what happens.