13027 Poway Rd, Poway, CA 92064
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Not happy with this Location. First of all they were too pushy for me to take the 1st car they showed me. Even when I was telling the lady that it won't work for my needs. Instead of telling me let me see what I can do, she kept on telling that it was a great car, maybe it was, but not for the quantity of people we were going to ride on it. She didn't even bother to ask that simple question before handing me the keys. I kept saying that I need something slightly bigger but then she point out to an extremely different type of car, actually it was a delivery mini van to my point of view, when there were other options on the car wash already but she didn't even want to try. No effort at all, I'm very understanding of things not being available but I was very disappointed that not the minimum effort was made.
Luckily, I drove to Rancho Bernado location and the guys there were absolutely great, when I explained them they got a great vehicle and even stayed a little bit over their closing time to get it ready and clean. That's customer service. I'd definitely come back to RB but not to Poway.
I presently do not have a car and had been renting from the Poway, CA Enterprise since Feb. 2014 on the weekend special which ended about May 21st. I have had great service from the Poway Location, especially from Erica. I just wish that you had more specials for people who down own a car during your busy months. I was renting about every other weekend, but now only about 4-7 weeks until weekend special starts up again after Labor Day.
03/01/2010Provided by Citysearch -
3 Years ago i used Enterprise and had no problems.
This past year i used payless and ended up paying more. We rented for a week, but they had us down for 5 days and didn't tell or call us. Payless charged us for 2 extra days, and a ""upgrade"" charge as well.
Stick with Enterprise.
11/29/2009Provided by Citysearch -
If you need to rent a car, this is the place to go. These guys are quick, professional and just good at what they do. I got in an accident and got a ride from the body shop to enterprise and I was out of there within a matter of minutes. There was a lobby full of people and their phones were ringing off the hook but they communicated and calmly tore threw the busy time and made sure everyone was happy. I recommend that if you need to rent a car anywhere in San Diego, go to the Enterprise in Poway! You will be impressed.