More Info

General Info
GH Appliance Repair in Portsmouth, VA can help. We are a locally owned and operated company that has been serving the Hampton Roads area for more than 8 years. Our staff was factory trained in repairs by many major appliance brands to help ensure all of our work is done right the first time, every time. Whatever repairs you may need, give us a call. We carry parts in our trucks to ensure fast, efficient service, or we can set up a same day or next day service appointment. Our #1 priority is customer service. We look forward to helping you.
Email
Extra Phones

ask for George: (757) 535-5649

Payment method
check, amex, discover, visa, diners club, mastercard
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
BW
Bob W.

06/21/2019

Overall
Selection
Service

My Samsung Refrigerator was freezing up. The fan had been making a racket as the ice hit the fan. I called two places. GH got back to me within an hour or two. It was a day and a half later for the other place. GH came out the next morning. The serviceman looked at the refrigerator and said that if it was not completely defrosted that the Styrofoam would be pulled apart and ruined. I would have to leave it off and open for 24 Hours. Youtube showed using a hairdryer. I tried that but it didn't release the panel. Lucky I didn't force it. The GH man was correct. On Youtube, I was lead to believe that I would need to replace the fan and a defrost coil. Rather expensive.
The next morning the DH service guy came back, popped panel off and replaced a $10 sensor. Total cost $135. I would have ruined a $3,000 refrigerator if I continued to do it myself and still not corrected the right problem. Sometimes it pays to call the expert.

beachmomma31215

11/06/2013

Overall

I am so glad that I called GH Appliance before anyone else. We are new to home and appliance repairs and I had no clue where to start. George was so knowledgeable and was happy to answer all my questions over the phone. I will definitely be using him again.

DS
Don S.

07/26/2013

Overall

This is my first time in writing an online review for a business that I have used. What led me to take this step is that I cannot express how pleased I am to have found this business while randomly searching for these services from another state without any local knowledge or history. George couldn't have been more professional, helpful and cooperative in what could have been a disaster since I live far away. The special requests I asked of him from were performed without hesitation and executed at the highest level possible. In an age where big box stores more often than not employ people who don't really know their product or servie my experience here reinforces my belief to support the local business owners and buy locally. Thank you!

RC
Roberto C.

05/03/2013

Overall

William who came out this morning, diagnosed our Kenmore fridge in 5 minutes. He said compressor was bad, showed proof and made recommendations on how much repairs would be or how to disposed of fridge. This guy was honest and sincere. I will be using this company again and AGAIN. A+ service.

lorraine.engle

10/20/2012

Overall
I'm thrilled with this company...

I'm thrilled with this company. My LG washing machine needed service. Found out at that point that some companies don't deal with that brand. It was not problem for GH, they came out quickly - worked around my schedule, not theirs (loved that), Will, the tech, called to let me know he was running late (loved that, too). Both George, who set up the appointment and Will were courteous and professional. The icing on the cake was the part needed to fix the machine was in the back of their truck which was such a pleasant surprise in this day and age of 'well, the part has to be ordered and shipped in' The overall experience with this company was excellent. Will def recommend to anyone I hear needing great service for appliance repair.

kbreckenridge

03/24/2012

Overall
George came out to my house th...

George came out to my house the day after I called in a panic. My washing machine was making a terrible racket and jumping all over the place - scared the kids to death. He was professional, friendly, and not condescending (something I usually find with repair people). He was able to make himself heard over the din of screaming toddlers, and promised to come back if there was any problems. I would call him back in a heart beat, and I've recommended him to all my friends.

dawn.robertson

03/22/2011

Overall
Best Service Ever!!!!

I call George Haithcock for service on my refrigerator that was not cooling. He was out in two hours and found the problem right away. He gave me an quote and stuck to it, I was very happy. Also he was very professional and even swept the floor after he was done. "Thank you George for the best service ever!!"

Details

Phone: (757) 535-5649

Address: 3217 Madden Ter, Portsmouth, VA 23703

Website: http://www.ghappliancerepair.com

People Also Viewed