At the guy below. You should have asked to speak someone above her. The disc could have been cleaned, or replaced with another. The return policy is clear, no cash refunds. But we would have gladly exchanged it, or cleaned it, or found you another copy at our other location. Instead you say our store sucks because you didn't bother to try a little harder to resolve the issue. I know who you are, and I ask that you come into the store, and let one of the owners try and take care of you, since you were so unhappy. The situation was relayed to me, and you didn't want the disc cleaned. You weren't willing to even try and go through the proper channels of resolving an issue. So why don't you try and come back and let me help you.
This listing is pretty incorrect. They don't have balloon artist on site, and don't sell balloons. When I read this I nearly fell out of my chair laughing. However what they do is way better. They sell video games, everything from the Atari to the newest stuff like PS3 and 360! Prices are way cheaper than other used places like Gamestop or Bestbuy. They do trades as well, and you get more there too. Customer service is by far the best in the area. They even do PC repair at more than affordable cost! The pc guy there is really smart and helps you understand exactly what is going on with your computer or in my case, a laptop. Everyone should check this place out for sure!
I love this guy!!! I am OLD, lol - 58 to be exact, he has been such a tremendous help with me and in purchases for my grandson's WII - THEN when I STILL DIDN'T GET IT...the monetary value on all my WII stuff he applied to my XBOX purchase, leaving me very little to add. He helps me on the phone AND the young lady who works there is so very sweet! I went to GameStop & the reps are rude! I just love this place of business and their kindness and patience with this grandma! THANX GUYS!