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09/04/2011
I have been a loyal customer at Portsmouth Pizza factory, we have ordered food regularly for 14 years, once or twice a week. Tonight I got a delivery order with the wrong food. I called to explain and the women (owner) argued with me and stated that I actually ordered this. I was completely taken by surprise. I would have expected an apology and make it right not an argument. I have dropped several thousands of dollars over the years and they lose me as a customer over chicken wings??? I'm in customer service and I know how to treat a client, that's why I rate #1 in New England with JD Powers surveys in the auto business. I'm gone forever, shame on you Pizza Factory.
Details
Phone: (603) 433-4449
Address: 800 Islington St, Portsmouth, NH 03801
Website: http://www.pizzafactorynh.com
More Info
- Extra Phones
Phone: (603) 294-0965
- Payment method
- discover, mastercard, visa, amex
- Price Range
- $
- Location
- Plaza 800
- AKA
Cornerstone Pizza
Pizza Factory Inc
- Other Links
- Categories
- Other Information
Cuisines: Pizza
Wi-Fi: No
Parking: Lot, Private
Alcohol: No
Bike Parking: Yes
Attire: Casual
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
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