Thank you for your quick response to all my questions; you came to our location and listened to what our needs were. Your formal proposal presentation was very thorough and appreciated. When we call EFI Secured Shredding and Recycling we get a live, local person to speak with. When we called your competitors we noticed that we sat on hold and ended up speaking with someone on the East Coast. A local family owned company that puts customer service above all, is a company that we like to do business with.