Posted: 1/23/2010Provided by Citysearch -
I was there to open a SAVINGS account, for crying out loud! Not a checking account, or a loan request, mind you. I didn't realize they would want to do a credit check, nor was I told, until I had handed over my ID. Didn't sit with me too well, obviously. I don't like it when businesses are not upfront with information, and when I am only provided the important details if I happen to ask the right specific question. That was the impression I got at Umpqua. Current interest rates are not posted at their bank, nor on their website. Yes, I know that rates change, but give me an estimate, please! High fees with high minimum balance requirements. Sure, they give back to the community, but how about starting with the local community of people who might be willing to have an account at your bank?