Went to Sayler’s old country kitchen with my girl Saturday Night, it was packed we had a 30 min. wait but it was that time of night
We got seated in a nice booth I ordered the Filet Mignon and Trish ordered the Prime rib, when the food came my filet was bloody when I ordered it med well and Trish’s Prime rib was the ugliest most disgusting piece of Prime rib I have ever seen, the fat on it was solid lard. We pushed both dinners to the end of the table to be sent back, the owner
Walked by and asked what was wrong with our dinners I told him my was under cooked (which it happens) and then we told him about the prime rib, he laughed in our face’s and told us we don’t know what a good Prime rib looks like and offered to cut the lard off and bring it back. “WHAT THE HELL” tell the customer they don’t know what we are talking about, I have never been treated so badly in a restaurant before and by the owner no less, I said the hell with this we are out of here, we met with the Manager which was nice and understanding and told us they had a big run on Prime rib and he was sorry and shook his head like he knew the owner was a jerk but since he was the owner there was not much he could do. Worst restaurant experience I have ever had, the owner needs to learn some customer service skills from his waitresses!!!