We scheduled a pick up, two weeks in advance. The taxi was scheduled for 6:30 pm to take us to the Garth Brooks concert, since we are out of towners. And didn't want to drive our car. 6:45 pm I called radio cab. They said the reservation was not a guarantee time (REALLY??). At 7:15 pm we decided to drive our car. We got a call from the driver at 7:35 pm saying he was at the pick up address. We didn't go back to have him take us to the show. We ended up missing the first twenty minutes of the concert. We had to park 10 block's away!