More Info
Life is Good. Enjoy the Ride!
- General Info
- At Paradise Harley-Davidson, it's about building quality relationships with our customers. Our goal is to provide the best environment for our customers to hang out and have fun. The coffee is always on. We have fun activities that include Taco Wednesday at the Corner Saloon (summer months), mystery rides and other fun community events throughout the year. When you buy a Harley-Davidson motorcycle you become part of an amazing family. A group of people that share the bond of Harley ownership. Come join our Harley family and experience Paradise!
- Email Business
- BBB Rating
- Services/Products
- Sales and Service of Harley Davidson motorcycles, parts, apparel and general merchandise
- Brands
- Harley Davidson
- Payment method
- visa, amex, discover, check, mastercard
- Neighborhoods
- Bull Mountain, Tigard Neighborhood Area 3
- Other Link
- Category
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Reviews
05/23/2013
I've purchased all my bikes from this place because when I bought my first, I realized that this was the beginning of a wonderful relationship. The service department is top notch. The parts guys and clothing girls are always friendly and helpful. The coffee is always warm!
05/23/2013
It looks like many of the not-so-good reviews were written a while ago, but I'm still a little baffled by them because Paradise has always provided me with highest level of service. I've been a customer for over 8 years and I've been very happy with the dealership. Everyone there is so warm and inviting whenever I stop in for a visit. Their Service Department is exceptional and it's the only place in town that I'll let work on my bike. Humans do make mistakes and on the rare occasion a problem has arisen with my bike or clothing/parts that I've purchased, they've always addressed it with the goal of making sure that I was a satisfied customer. I highly recommend this place to current and prospective Harley riders.
07/03/2011
Penny wise and POUND FOOLISH. Brought my bike in for a re-repair under the extended warranty plan and they tried to hit me up for the $50 deductible. When I pointed out that my bike had been there before for the same repair, they first claimed they needed authorization, then said "Well, that was two years ago." Apparently the contract didn't mean anything and/or I am not supposed to actually RIDE the bike.
They absolutely would not give me my bike back without $50 - which is the last $50 they'll ever see from me. Adding to this, they never gave me a copy of the service order (might be evidence?)
What's ironic is that I tried to give them at least some business (I bought my bike there, with the $800 extended warranty). Their prices are very high, and I do most of my own work. So in the interest of making $50, they kissed our future relationship goodbye.
I ride a lot of miles. I'll be looking for another bike in a couple more years. It would not surprise me if they weren't around to sell it to me.
08/27/2009
Took my fatboy in for service and a new back tire, !st time at Paradise in Tigard, Oregon. I wasn't expecting the best service from them because of what I've heard from friends, but I didn't expect to almost lose my life over it. They called me tuesday night said the bike was ready, got there at 10:00 am the bike was not washed, I couldn't hang around for then to wash it so the service guy wiped it down best he could, well when they put the back tire on the wheel they sprayed it with some kind of waxey looking stuff that covered the entire back wheel and brake rotor, well when I tooled down the street at about 40 went to brake and there was not back brake at all. I've had a few close calls in my 40 plus years of riding but this was one of the closest. Safety is the number one thing when riding and Paradise Harley Failed.
I called and complained to the service manager, he said he would wash the bike, well Iam not going to do business with them, I'll wash my own bike, and I won't be doing business with them again.
Details
Phone: (503) 924-3700
Address: 10770 SW Cascade Ave, Portland, OR 97223
Website: http://paradiseh-d.com
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