Kells Irish Restaurant & Pub
112 SW 2nd Ave, Portland, OR 97204
Phone: (503) 241-5904
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Brew Pubs, Family Style, Irish, European, Bar & Grills, Continental
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
No coupons available at this time.
Came from Spokane for the festival and music. We decided to eat dinner there before the shows on Saturday. We were told by several people both in Spokane and Portland about how great this place was to eat at, I beg to differ. The wait was to be expected for the busy Irish weekend so no worries there. We were told we were being seated in the upstairs area which again sounded more private and less noisy. So we are a 4 person group (4 top) and we seated at a 2 top table, that is a table about 2 1/2' x 3'. At first I was not happy. I had seen a 10 top open just as we sat down and apparently it was reserved so no a big deal. Asked for another table and nothing was available and that if we wanted to it would be another 45mins. Fine, we are going to make it work. Order a tall beer, look at their large list of options, go to order a Kells Irish Stout and NO! Not an option upstairs. You only get 3 beer choices upstairs, lager, light and red. DID I SAY THIS IS AN IRISH PUB, HAS A BAR, HAS THEIR OWN BEER and I couldn't get their stout? I am getting more upset at this point. We go to order food, 2 people order their stuff, my gf and I order ours and they don't have the things that the friends order, in fact they HAD OLD MENUS, that's right 2 of 4 people had OLD MENUS. Um don't you throw away old menus or collect and store them?! Nope, put them out there on your busiest day to f with people. Order food, I ask for French dressing, waiter says no they have a balsamic vinaigrette, I said no do you have Italian, he says" no we have Balsamic vinaigrette, it's like French"!!!!!! So soups and salad come, all fits on our very tiny table, with 4 glasses of water, 4 beers and a bread plate. Now food comes, not finished with soups or salads! No damn room!!! I had to eat my salad on my lap and move others food to a spare chair. People, we are talking food orders of $14.50 each. Meanwhile, a 4 top table was available from the time we received our food to when we were finished, and the fore mentioned 10 top never showed. Honestly food was not too bad. I will say the service lacked experience, hostess lack experience, food a bit over priced for what it really was and all in all not what the hype was about. I wouldn't recommend it.
07/04/2010Provided by Citysearch -
We went there today, July 4th, for lunch because we had a 2 for 1 coupon. The waitress forgot my wife's coffee and we finally had to ask another waitress for it. Our regular waitress didn't even say that she was sorry. After our food came, she didn't even check on us to see if everything was ok. We won't go back there again, even with a coupon.
06/22/2010Provided by Citysearch -
went to have some lunch at Kells it was my first time there and had family from out of town. I am a hard core coffee drinker and our waiter was extremely busy...I approached the bartender and made a few simple requests and was assisted promptly!! the food was good! And the bartender was attentive and professional!!! thanks to you Brooks!!! Your customer service was appreciated!!!
03/28/2010Provided by Citysearch -
This was our second time dining at Kells, but had a very similar experience. The place itself is really nice and the food is good, but the service is severely lacking. The waitstaff behave as if the customer is an inconvenience to them. This occurred on a not-so-busy Saturday afternoon so it was inexcusable. They took forever to bring our drinks and were quite rude. We were asked by 3 different people if we needed another drink, yet the drinks never managed to come. Then when our waiter brought the bill, he just dropped it off without even a thank you. There are lots of excellent dining places in Portland, so I will be taking my money elsewhere.
03/14/2010Provided by Citysearch -
Stopped in last night (for obvious reasons: The Irish Festival in PDX) and had a wonderful time.
Great food. Great beer selection. I'm a huge fan of black and tans (or black and ciders). Although it was crowded, the staff seemed to keep their cool, which is always a plus for me! Can't wait to stop back in when its less crowded.