02/16/2010Provided by Citysearch -
Bought a pair of clogs last night. Sign at register clearly says ""Items with signs of wear may not be returned"". Turns out receipt says something different, essentially you can't wear them outside. Anyhow, I wore them for maybe an hour, twisted my ankle twice, decided they wouldn't work for me.
Went to return and was berated and yelled at because there were a few specks of dirt in the soles, which I easily brushed out. Refused to take them back.
A second location claimed to be able to see wear in the rubber. (In one hour of use? Wow!).
A third location took them back without batting an eye, perfectly nice. So basically they wasted two hours of my time with their poor customer service. I would never go back. Also, a manager never returned my call.