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Best Friends Veterinary Medical Center

Business Details

14

years

in Business

Does your pet need a checkup? Dial our number for an appointment!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:
Mon - Tue 7:30 am - 6:00 pm, Wed 7:30 am - 7:00 pm, Thu - Fri 7:30 am - 6:00 pm
Payment method:
master card, visa, check, financing available, cash, discover
Neighborhoods:
Homestead, Lair Hill
Categories:
Veterinary Clinics & Hospitals, Veterinarians, Veterinarian Emergency Services, Veterinary Specialty Services, Pet Services, Veterinary Information & Referral Services, Animal Health Products, Pet Grooming, Veterinary Labs

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Reviews

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KevinH189

Posted: 4/7/2012

Provided by Citysearch - 
Overall
This is by far the best Vet I have ever

This is by far the best Vet I have ever used. Their staff treats your pet as though they are their own. They are professional yet very warm. I cannot recommend them highly enough!

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nalakimia

Posted: 6/4/2011

Provided by Citysearch - 
Overall
AVOID LIKE THE PLAGUE!

This is one of those vets you hear about that will get your pet in her office and suddenly find a million things to test for and charge you for. Our dog had a small problem and was at her clinic for 2 hours--the bill came to $400 and that was only because we made her stop her ""treatment"" so that we could get a second opinion. She wanted to keep him over night and do thousands of dollars worth of tests. When we went to the emergency vet they ran the basic tests, found nothing wrong and charged us $45. Our dog is totally happy and healthy but trying to literally ""liberate"" him from her office was a nightmare. She made us feel guilty and as though our dog was in critical danger. She and her office were also very quick to be sure that we signed up for care credit so that there would be no limit to the charges that they could ring up. It is such a shame that there are people like this out there that take advantage of pet lovers. This event occurred in May of 2011.

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dlis

Posted: 10/17/2010

Provided by Citysearch - 
Overall
I can unreservedly recommend Dr. Walker...

In the ten years Dr. Janelle Walker has been my veterinarian, she has proven herself to be a compassionate and very experienced caretaker of my many cats and dogs. Animals are never rushed through her clean and thoughtfully designed exam rooms. She will explain what options are available to your pet for care, in addition to her recommendation. In complicated cases, Dr. Walker will not hesitate to consult or refer patients to specialists. She always has the best interest of the animal at heart. Her sensitivity extends to owners, and there are many of us who have been calmed and comforted by her support. She will even make house calls! She cares not just about the cure but the comfort of her patients as they heal and offers pain relief when warranted. I can unreservedly recommend Dr. Walker as a dedicated veterinarian who I trust completely with the care and keeping of those I hold dear.

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dlis

Posted: 10/17/2010

Provided by Citysearch - 
Overall
I can unreservedly recommend Dr. Walker...

In the ten years Dr. Janelle Walker has been my veterinarian, she has proven herself to be a compassionate and very experienced caretaker of my many cats and dogs. Animals are never rushed through her clean and thoughtfully designed exam rooms. She will explain what options are available to your pet for care, in addition to her recommendation.\nIn complicated cases, Dr. Walker will not hesitate to consult or refer patients to specialists. She always has the best interest of the animal at heart. Her sensitivity extends to owners, and there are many of us who have been calmed and comforted by her support. She will even make house calls! She cares not just about the cure but the comfort of her patients as they heal and offers pain relief when warranted.\n\nI can unreservedly recommend Dr. Walker as a dedicated veterinarian who I trust completely with the care and keeping of those I hold dear.

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rbcez

Posted: 7/7/2010

Provided by Citysearch - 
Overall
CAN'T DO BETTER

THIS IS THE PLACE TO GO IF YOU WANT YOUR PET CARED FOR THE WAY THEY SHOULD BE. YOU'RE GIVEN THE DIAGNOSIS, HAVE YOUR OPTIONS EXPLAINED, AND SUPPORTED IN YOUR CHOICE.

I ALSO MISS SOME OF THE STAFF WHEN THEY MOVE ON, AND I WISH I COULD AFFORD NOTHING BUT THE BEST FOR MY PETS. SOME CHOICES ARE DIFFICULT, BUT I KNOW I'M GETTING THE BEST ADVICE ONE IS LIKELY TO FIND.

COST HERE IS VERY COMPETITIVE AND OFTEN LESS THAN WHAT I'VE SEEN OVER THE LAST FORTY YEARS.

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Wendyw

Posted: 6/28/2010

Provided by Citysearch - 
Overall
Bad place to go

I have been going to Best Friends for a while now. I thought it was o.k...good enough for yearly exams, but badly overpriced and does not offer the option to make payments even if your pet is dying. I was recently there and quickly saw that she, once again, had a whole new staff. You never know who you are going to be dealing with. It's nice when you have consistant staff who get to know you and your pet. She has had some pretty good people there from time to time but her most recent receptionist, Diana was wonderful, caring, took a personal interest in you and your pet and always knew what was going on and went above and beyond for us every time. I have seen her filling in for more than one position from tech to janitor when she was the only employee there. It makes one wonder why Dr. Walker can't keep not only good people but any people. I have seen more staff go through there than a revolving door. If anybody out there knows where Diana is working, that's the place to go. It is often chaos at that clinic because there is always new staff that don't know what they're doing or no staff at all. It takes forever to get a call back from the doctor and she often calls @ 9 or 10:00 at night! And the worst part is she has her staff continually call you and practically beg you to go in and get services, needed or not...they don't take no for an answer.

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kag97224

Posted: 1/31/2010

Provided by Citysearch - 
Overall
Wonderful Veterinary Care!

We love Dr. Walker and Best Friends Veterinary Medical Center.
\n
\nDr. Walker is the best vet I have ever known. She sincerely cares about our family and that caring shines through in every interaction.
\n
\nMy 4 year old Lab, Lola, who was a reluctant patient with previous vets, joyfully bounds into Dr. Walker?s door every time we go in for a visit. And we see Dr. Walker a lot since Lola likes to eat everything in sight?socks, tennis balls, underwear, hamster food and window frames. Lola actually gets more excited going to the vet than she does day-care.
\n
\nDr. Walker does a great job of educating pet owners. I?ve learned how to recognize when Lola is sick, what plants and foods are bad, the importance of brushing my pet?s teeth and more.
\n
\nDr. Walker also does a phenomenal job of patient follow up. She and/or her associates always call to check on how Lola is doing after any cold or surgery. I highly recommend Dr. Walker and Best Friend?s Animal Clinic to everyone I know. No one in Portland is a better veterinarian.

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kag97224

Posted: 1/31/2010

Provided by Citysearch - 
Overall
Wonderful Veterinary Care!

We love Dr. Walker and Best Friends Veterinary Medical Center.

Dr. Walker is the best vet I have ever known. She sincerely cares about our family and that caring shines through in every interaction.

My 4 year old Lab, Lola, who was a reluctant patient with previous vets, joyfully bounds into Dr. Walker?s door every time we go in for a visit. And we see Dr. Walker a lot since Lola likes to eat everything in sight?socks, tennis balls, underwear, hamster food and window frames. Lola actually gets more excited going to the vet than she does day-care.

Dr. Walker does a great job of educating pet owners. I?ve learned how to recognize when Lola is sick, what plants and foods are bad, the importance of brushing my pet?s teeth and more.

Dr. Walker also does a phenomenal job of patient follow up. She and/or her associates always call to check on how Lola is doing after any cold or surgery. I highly recommend Dr. Walker and Best Friend?s Animal Clinic to everyone I know. No one in Portland is a better veterinarian.

Helpful?Flag
Updated: 6/26/2012
Overall
Moved to area

Just moved here from Fresno, California and was looking for a place to take my cat, I did some calling around for prices and Best Friends offered a free exam at first visit. I thought I would give it try, booked an exam with the doctor. I showed up and there was no one at the front desk, finally someone showed up. It seemed to be quite hectic on the canine side alot of scurring, phone ringing and ringing receptionist stressed also kept going in back again for a long time. I was then put in a room, took doctor twenty minutes to come in. I barely was able to get a word the vet just kept talking about all these vaccines and dewormers and I was so overwhelmed. I just wanted a wellness check.
Not happy with this clinic, might of been bad time of day.

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Kerryitchell

Posted: 11/27/2008

Provided by Citysearch - 
Overall
We love Dr.Walker

Dr. Walker is the best, most caring vet I have ever met. She took care of one of my cats for years and now takes care of my kittens. She is well educated and works with us to achive what is best for a our cats. She provides us with information so we can make an educated dicision and does not object when we do not always go with what she reccomends. When one of my cats was sick she gave us her personal cel phone number so we could call her with any changes or concerns. She treats us like we are family. Her services are not that expensive compared to other vets, but she does like to be through. We want someone who takes the time to really look at our cats and see what is going on with them. I would recommend her to anyone! She rocks!

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Best Friends Veterinary Medical Center

0123 SW Hamilton StPortlandOR 97239

(503) 892-6387

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Best Friends Veterinary Medical Center

0123 SW Hamilton StPortlandOR 97239

(503) 892-6387

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