Very friendly, and will spend the time it takes to explain what and why. I've purchased several times (small amounts $100 to $300 per visit) and consistantly they've treated me fair. Always telling me spot price and how much over the purchase might contain. I would recommend them to my best friend. I've purchased from an on line company and after you figure the time it takes to receive your purchase and freight, you might as well buy here.
My family took in a collection to have appraised for an estate and we found the owners very friendly and knowledgeable. We had hundreds of coins and the process took almost 3 hours even at the rapid pace of the owner so take a book and make an appointment ahead of time. We were very pleased and would recommend them highly. Fred the dog was a nice diversion too, all in all a positive experience.
My husband and I had an excellent experience, as first time gold buyers, with Liberty Gold and silver. They were very thorough and painstaking in going over the many options of gold investing. We are extremely satisfied with our first purchase and intend to make more in the future Doreen