I recommend Interstate Roofing and the following is why I choose to do so. The headquarters for Interstate Roofing is in Portland, OR but they service Clark County, WA, where I live, as well. Although it can be an inconvenience at times, I pursued three estimates for a new roof and paid particular attention to the thoroughness of the company representatives who were sent to bid the job. Two were particularly good; doing a thorough search of the attic and ventilation systems. The third was, in my opinion, haphazard; failing to look in the attic and recommending felt (tar paper) instead of the new products available for shingle underlay. Those traits were reflected in their ultimate bid price, recommendations, and options for my consideration. I eliminated the third bid and concentrated on the two others. Comparing like options, including brand/quality of the shingles, the warranty and the ability to transfer it to any new owners, cricket covering options due to a flat slope, additional soffit vents, full ridge ventilation vs. older style individual roof vents, and details like flashings, replacement of two skylights, and reroofing my shop; the Interstate bid came in at over $3,000.00 less than the other finalist. Once work commenced, it was obvious that the crew knew their business. And, I must add, they were the hardest working, and with the most attention to detail, of any construction crew I can remember. Although it was a shock and disappointment to me, they found mold in the attic due to inadequate ventilation. They could have proceeded without mentioning it and I would have been none the wiser, but they brought it to my attention immediately, replaced roof boards in the affected areas, and recommended follow-up treatment. I’m a “what if” person and with jobs of this sort I always have ongoing concerns and ask a multitude of questions as the work proceeds. I guess that comes from too many projects where one finds, after the fact, that corners were cut. In this installation I found no cut corners and didn’t notice a single case where anything was done out of sequence. The Supervisor was always thinking ahead to the next day so that the crew would have what they needed to work without any delays. One nice touch is that Interstate has an agreement with the shingle manufacturer that I chose, to provide a $250.00 Cabela’s gift card to AARP members and current/former military personnel. Lastly, I can say without reservation that all of the Interstate personnel I dealt with from the first call to the last payment were particularly personable. In my opinion, they know their business and do it well.
1001 SE Tualatin Valley Hwy A6 # 207Hillsboro, OR 97123
From Business: Welcome El Progreso General Contractors is a general contracting company that was founded in 2007. Offering outstanding customer service while providing industry le…
2105 SE 190th AvePortland, OR 97233
From Business: Reliable Fence & Construction Inc. is an industry leader in fences and fence construction. We serve Portland, OR and surrounding areas. From the largest of projects…
I contacted Interstate Roofing because my neighbor across the street from me had them replace his roof and was very pleased. Ronnie from Interstate Roofing scheduled a time to come by and assess the roof. He sat down with me and went over all the options and answered all my questions. He was very helpful and professional. It took several weeks for the work to actually begin due the a large number of jobs they had ahead of mine. Once they got started it took about 5 days for them to replace the roof. Because of rainy weather there were some breaks in between the actual days worked which was a total of 3 days. The even came out and finished it up on a Sunday because the weather forecast was not looking good for the next week. A couple of weeks after the roof was done they installed the rain gutters. The only problem encountered was the installers of the rain gutters did not know about installing cover screens. Fortunately I happened to ask about the cover screens just as they were finishing up. Those will be installed tomorrow. I am very happy with the new roof. They did a thorough job cleaning up all the debris and as far as my yard goes you would never know they were here. During the process I was in contact by email with Tresa who was very helpful with keeping me informed, addressing any concerns and answering my questions. It was a very positive process all and all.
We got bids from at least 4 companies to reroof our house in an upscale neighborhood in NW Portland. Interstate was not the cheapest bid, but Tresa was the the most response sales representative. She was always immediately available for any questions we had. They had a fantastic installation crew with a very knowledgable supervisor. They would only work when he was on-site. He got sick one day and they couldn't work. I was mildly irritated by this, but now I know why! We have since moved to another house, and by a quirk of fate were not able to use Interstate to install the exact same roofing product on the second house. OMG, the results have been a disaster. I won't name the second company (yet) because we are in negotiations to correct the problem. But I can tell you Interstate is HEAD and SHOULDERS above this second company on every level: customer service, quality of work, follow up, You name it. It's really hard to find a good roofer and if you're buying an expensive roof don't risk dealing with someone who's not an expert in installing them. It turns out there are technical specifications that make a huge difference in the appearance. If you just want something to keep the rain out, then get a cheap 3-tab and hire your cousin. If you want a beautiful roof that you (and your neighbors) love, hire Interstate.