I had a sofa repair for them to assess and fix. A couple of support beams along the back length of the sofa had broken free from their rather flimsy hold, and as a result the back side of the sofa was sagging to the floor. They came in, did a very quick assessment. The estimate was fair, and once we agreed they set to fix the sofa immediately right then and there - they had brought all their tools with them. You could tell they were experts at what they do because they knew exactly what to do and when, and they were well prepared. They put the support beams back where they belong and reinforced them with woodglue and some carpenters wood screws so that those support beams stay in place. When they were done they expertly and quickly put the bottom felt cover and sofa fabric back in place and stapled it all up. They did excellent work and I would not hesitate to use them again or recommend them to others.
I have used Kepler's three times over the last 35 years or so. Each time they have provided exemplary service and supurb upholstery products. They were professional, prompt and helped guide me through appropriate fabric selections. I would use them again in a minute (and plan to). I imagine it was simply miscommunication for those who have not had the same experience I have had. I highly recommend them.
Rob does first class work. We have had two convertible tops replaced on a Miata and a Honda S2000. Both cars have turned out absolutely beautiful. The turn around time was excellent and Rob is a pleasure to work with.