I've been ordering from verona pizza in Portage for a few years now and i have never had a major problem the food is always awsome and if the order was ever a few mintes late or the order was wrong i was treated better then you could ever imagine. They were the only place open in Portage in the blizzard a few years ago and i still got my order with in the hour. I'm willing to bet you didn't call the Verona in portage maybe you called the Lake Station store.
I love this Pizza Hut better than other Pizza Huts because this one lets you pay by check and fast with your delivery. They also have a buffet, but Im not really sure if the other one has one. There pizza is also not so greasy like the other ones.
The best thin crust pizza in NW Indiana. Used to have the best wings too, but not anymore. Very expensive.