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(727) 819-1000CallVisit WebsiteVisit WebsiteMap & DirectionsDirections11115 Us Highway 19Port Richey, FL 34668Write a ReviewWrite Review

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General Info
Consider the Homewood Suites by Hilton Tampa - Port Richey Florida hotel your second home as you nestle into any of our spacious studio, one-and/or two-bedroom hotel suites, all complete with a fully-equipped kitchen and 32" LCD television. We'll even do the grocery shopping for you - you pay only the cost of the groceries! Our conference room can accommodate up to 100 attendees and our beautifully appointed courtyard is the perfect place for small gatherings. Relax in one of our two hotel pools including a Conversational Activity Pool with cascading rain curtain or Whirlpool. Practice your putt on our six-hole putting green. Start your day right at the Homewood Suites by Hilton Tampa ā€“ Port Richey hotel in Florida with our complimentary Suite Start hot breakfast served daily and please join us on Wednesday night, 5pm to 7pm, for our Managers Reception. The Homewood Suites by Hilton Tampa-Port Richey hotel is just minutes away from shopping and dining. We're also close to Tampa Bay and Florida's most beautiful beaches where you can enjoy swimming, fishing and many other water sports and activities along the Gulf of Mexico in St. Petersburg-Clearwater. We're pet friendly too, so don't forget to bring Fido and Fluffy. Suite availability is limited and non-refundable pet fees apply. Welcome Home!
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Homewood Suites by Hilton
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Parking: Lot

Wi-Fi: Free

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Michelle M.

12/11/2013

Overall

I am a business traveler and had reserved a suite for several weeks with planned extension which would have ended up being 6 months. Every week when I checked in, I would specifically request an upper floor. However, a month into my stay, they gave me a first floor room close to one of the exterior doors. After being awakened at 4 am the first two days of my stay by slamming doors, I requested a room change. I was told that they "were all booked up." I told them that I couldn't keep getting woke up that early when I had to work every day, so if they wouldn't give me another room I would check out. They DID NOT CARE!!! They immediately started checking me out! As they were checking me out, I told them that I found it hard to believe that 100% of their rooms were full. They said that they had rooms, just not the same one that I was in. I asked them why they didn't give me that option even if I had to pay the difference in rates. They said "that I didn't ask." I said that that was ridiculous and that their customer service was horrible. Although I did not utter a single cuss word or insult, they proceeded to say that I was being rude and that if I didn't leave that they would call the police on me. I am horrified at how I was treated at this place. I will NEVER stay somewhere that threatens to call the police when a guest complains. This place SUCKS...it is AWFUL...the staff is RUDE...they DO NOT CARE about the guests...and you better not complain or they will try to have you arrested!!!!

Details

Phone: (727) 819-1000

Address: 11115 Us Highway 19, Port Richey, FL 34668

Website: http://www.homewoodsuites.com

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