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Bremerton-Kitsap Airporter Inc

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Categories:
Airport Transportation, Buses-Charter & Rental, Shuttle Service, Public Transportation, Bus Lines, Taxis

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08/15/2013

Quite literally the worst customer service ever. The websites says to make reservations to the airport up to 10 days in advance and that they're open 24/7, but when I went to make a reservation 5 days in advance, I get a busy signal for the first 3 hrs I tried getting through to them. (I would have booked my reservation online, but they only allow online booking from some of the hotels they stop at, none of which, ... view more

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01/03/2013
I've used this service many ti...

I've used this service many times for myself and family members. They have always been on time, courteous, professional and reliable. They are quite clear that the return trip from the airport is "first come, first served", and this has never been a problem. They're inexpensive, and when you include the time for dealing with car parking, much quicker than driving.

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12/08/2012
I have taken the Bremerton-Kit...

I have taken the Bremerton-Kitsap Airporter 15-20 times and have had a good experience each time. I've made reservations online as well as over the phone and have had good experiences. The drivers are very professional treating all customers with respect. This is a good service that is very reasonably priced.

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11/01/2012
Buyer beware

No wonder these guys have such lousy reviews. Gone are the days of customer service. After a hellacious day of multiple flight travel to get back home, ending with a sprint across the main terminal to get to our shuttle, we were told by the shuttle driver lounging outside that it was full and we'd have to wait for the next one. Even though we gave our return time weeks in advance, they say its just for planning purpo... view more

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04/02/2012
Excellent, Reliable, Affordable

I have used the Kitsap Airporter three times so far and have never had one issue. Always on time, accurate ETA's, and always friendly service (with three different drivers). The last reservation was on short notice and dispatch made sure shuttle would stop at my pick-up point. I have always made reservations over the phone, so I can't speak on website comments. I had to chime in as most comments showing are negat... view more

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03/19/2012
DON'T USE THESE PEOPLE! ALMOST MISSED MY FLIGHT!

I paid in advance on their web-site. My flight was not scheduled to leave till 6:30am. Soon the web-site I choose the 3:00 am pick up at Denny's in Tacoma. The shuttle never showed. so when I called the dispatch I got this rude lady who state no your pick up was scheduled for 11:00pm. I stated that she was in error and I had printed out the conformation and would like to speak to her sup.She then hung up on me. Stay ... view more

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02/21/2012
Very helpful escpecially when ...

Very helpful escpecially when rainy season. But I was surprised talking to your staff on the phone. Very very poor customer service. I always go online to make my reservation but for this particular trip I had to call for I was already late doing it online. I spoke to 2 diff ladies, I didn't get the name of the first lady but the 2nd lady's name is TRACY. I so shocked to talking to your ladies as if they're covering ... view more

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11/07/2011
WARNING...RACISTS EMPLOYEES an...

WARNING...RACISTS EMPLOYEES and Extremely BAD Service Recently took a t trip to Seattle to help a family member. I did not know they took this service to airport and wanted me to ride back. 3 employees, bus driver and customer service employees were above and beyond rude, then started trying to speak to us in Spanish. I pointed out that we were NOT Hispanic, we are Filipino and explained it is an entirely different c... view more

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03/12/2011
OMFG! Terrible!

Kitsap airporter Do not use this service! They are dishonest and unreliable. They will take your money and leave you stranded then claim that it is your fault. The ticket seller at the airport is a liar. He claimed that he would announce the departure but left without so much as a word. He said he was taking the bus himself. How could he possibly have not noticed that his fares were not on board? Did he pocket the... view more

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Bremerton-Kitsap Airporter Inc

5748 Bethel Rd SEPort OrchardWA 98367

(360) 876-1737

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Bremerton-Kitsap Airporter Inc

5748 Bethel Rd SEPort OrchardWA 98367

(360) 876-1737

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