Good Food, but Horrible Service
After a bad first experience, my fiance and I decided to give it a 2nd chance. Our first visit: we sat in the bar, which was a horrible decision. After being seated and waiting for at least 15 minutes, we finally got our own menus. After another 10-15 minutes we finally ordered and I forget how much time passed before the food arrived (we stopped another waitress to ask where it was at one point). Never were we checked upon by our waiter and had to ask other staff in order to get our waiter.
We decided to give FISH another try because we enjoy the food. This second chance was a mixed experience. We were seated on the side deck this time and with menus too! We had to wait a while to order our food, the salad did arrive fairly quickly. We had to wait a while for our main course. Wait time was annoying, the fact that we were never visited by our waiter to see if we needed anything or to explain the wait was VERY annoying. Food was finally delivered, but we were not asked if we wanted anything else. After finally grabbing the attention of a member of the bus staff, our waiter finally came by again about 5 mins later to take a drink order. After we finished the entrees, amazingly, our waiter actually showed up at our table quickly this time. Ordered some dessert and were astonished at what happened next. the dessert all of a sudden was slid on to the table by someone on the fly. We had absolutely no utensils with which to eat the dessert. It's a little hard to eat a blueberry and peach crumb with ice cream without spoons! After several minutesmore minutes another member of the staff walked by and we had to nearly grab him to get his attention. Asked for utensils and a couple of minutes later finally received the spoons.
The food was once again very good, the service remained horrible. A little better this time, but service was still horrible. We really enjoy the food at F.I.S.H., but it is hard to overcome the experience that the staff creates.