This man refinished my wood floors. When he got through my floors were all colors. parts were shiny and parts had a flat finish. He told me he would come back and redo them. He never returned and would not answer my calls or return my messages.I contacted Missouri Better Business Bureau. He told them he did not know me.I called him at this number and talked to him several times while he was working on my floors. The Mo. BBB said if I did not have a contract with him they could do nothing. If you use him be sure you have a contract because his work is definitely SHODDY.