I don't understand the negative reviews, as I have been both a customer and a consignor since the store opened. They carry an amazing assortment of quality clothing. They are very particular about what they take in, which may account for some of the negativity. If you are expecting bargains, go to the rear of the store for the 75% off selection. Otherwise, the prices are not cheap, but bargains compared to retail, and the items are quality. Designer handbags and shoes galore.