Horrible! They will pick you up alright, but it will be 20 minutes late! I spoke with the man on Friday at 4:00pm and he stated Monday he would pick me up at nine a.m. I also asked if my car i was receiving was a van like my insurance company requested as i have 4 children and i drive a Acadia which is being repaired. He assured me i would be receiving a larger vehicle. So at 9:05 i called the enterprise location here in Ponca city asking if someone was still going to pick me up he stated yes that HE would be the one picking me up. He had not even left to pick me up yet!! Then, he get there and takes me to the enterprise location we fill out all the paperwork, and he hands me the keys to the Jeep Compass. I said oh i didnt realize that had third row he said it doesn't have third row did you need third row i said yes when we spoke on friday you assured me it would be third row. He told me i would have to wait for him to coean the vehicle with third row. Did not leave there until 10 02!
- General Info:
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- With the largest fleet in North America and a great selection of vehicles, Enterprise has it all. Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Ponca City, OK. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
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