We recently purchased a new vehicle from the Lou Bachrodt Chevrolet-Coconut Creek location and we wanted to let you and the management team know what a great experience we had. We have been purchasing Chevrolet vehicles from your location over the past seven years, and each and every time we receive service that is beyond our expectation. For this most recent purchase, we worked with Kenny G. and we must pass along that he is an outstanding individual. He worked with us, made and re-made arrangements and displayed the utmost professionalism and work ethic throughout the entire process. From showing us the inventory, searching for vehicles that met our needs, to walking us through the entire process - to include making sure our car insurance was properly transferred and taking us through the On Star and Bluetooth process. We just cannot say enough about Kenny G. Your dealership has a winner with him! We'd also like to pass along a sincere "thank you" to Sales Manager Jean Paul. He went above and beyond the norm to ensure we purchased exactly what we wanted. He, along with Kenny G. made some arrangements for us that we wouldn't have ever expected. The teamwork at your location is phenomenal! And along with that, we cannot forget about Sami Ghandour, the finance manager and former sales associate. We have worked with him over the years and when we see him, well, it is like working with family. All too often customers are very quick to file complaints, but we feel that a good job deserves as much attention. As hard as it is to capture the entire experience we had with our recent purchase, this is just a small token of our appreciation for a terrific experience with Lou Bachrodt Chevrolet located in Coconut Creek, Florida. Thank you all for your dedication to the spirit of not just selling cars - but caring about the customer! No doubt we will continue purchasing our new vehicles, as well as having our scheduled services performed, at YOUR dealership.
April 15, 2013 I had been searching for a used car for the past 5 weeks. After searching the internet long and hard I came across a website named www.autoauctiondealers.com. I search their cars for sale and found two that really caught my eye. First I noticed how clean and the exceptionally low mileage these cars had. I called their phone number and immediately spoke to Chris. We made arrangements to meet that Saturday morning. Chris and Arturo met me at their office. They answered my many questions and even encouraged me to check other dealers for low mileage and clean cars. I went to at least 7 dealers and came back to Auto Auction Dealers to test drive the cars. Within minutes I chose the car for me. This company went above and beyond my expectations. I am pleased to tell everyone how satisfied I am with my new car. Super Great prices and customer service. I encourage anyone looking for a used car to please contact this company. Judith P. Ft. Lauderdale,FL.
this was the most pleasant experience I ever had in any car dealership when buying or leasing a car. david did not waste my time or his. he was very knowledgeable of the car I was interested in and he made some recommendations that were very helpful to me in making my final decision on the car I leased. I felt he was fair and honest and I walked out of the dealership feeling I got the best deal on this lease. I feel the same way about joe falter. they are a shining example of what car salesman should be. they are a definite asset to your company and as a result of my experience I would highly recommend your dealership to my friends an family. thank you david and joe for being so considerate and professional and making my lease a pleasant experience.