They treat me like a valued customer. I lose my debut card all the time and it's easy to replace it. There aren't any crazy fees and they have reversed overdraft fees for me. They've helped me get more financially organized, and I always feel valued by them. Very customer service focused. A great place to bank.
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to whom it may concern i have been a long time customer and am very satisfied with the service and the wonderful staff you have there. the one complaint i have is the coin counting service has not been available.i hope you did not discontinue it
This has been my favorite branch of Charter One to go to. The tellers recognize me by sight and are always friendly and efficient. A treat never hurts either.