In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Mercedes-Benz of Pleasanton

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

29

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
All of us at Mercedes-Benz of Pleasanton are dedicated to helping you find your dream new or Certified Pre-Owned Mercedes-Benz sedans, coupes, crossovers, SUVs, convertibles, roadsters and wagons. View our inventory and visit us at 5885 Owens Drive to find out for yourself what it feels like to drive "The best or nothing."
Extra Phones:

Fax: (925) 463-3662

Sponsored Links
Brands:
Mercedes Benz
Payment method:
insurance, financing available
Categories:
New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Automobile Accessories, Brake Repair, Automobile Body Repairing & Painting, Tire Dealers

More »

Less »

Provided by

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

ninak925

Posted: 11/1/2011Provided by Citysearch - 

Overall
Stay Away!

Horrible, horrible experience! Several months ago my vehicle was towed into MB of Pleasanton for an active body control (ABC) issue. It was released approx. one week later only to find out that the cooling fan needed to be replaced because of an error on the part of the technician (which they denied). After the cooling fan issue was resolved, the ABC issue continued and our car remained at the dealership for several months. The service manager was willing to explore the ABC issue further but at our expense. That's when we finally decided to take it to the next level. After reaching out to Mercedes Corporate things happened quickly and our issue was resolved shortly thereafter.
After THREE long months of back and forth with the dealership, our ordeal was over and we finally received our vehicle. I could go on and on but I think my point has been made. If you value your time, money and are looking for quality service, stay away from MB of Pleasanton!

Was this helpful?YesFlag Abuse
shana123

Posted: 5/4/2008Provided by Citysearch - 

Overall
Buyers beware

I have had numerous issues since I leased a car from Mercedes Benz of Pleasanton, none of which to do with the car. I will never recommend anyone to go to this dealer-- I love my car (had one previously as well) so definitely recommend purchasing/leasing an MB, but go to any other dealer so you don't get screwed over.

I negotiated an end of lease return along with my new lease. They told me that I would benefit by not paying return fees and the last two months on my lease. Wrong-- turns out I had to still pay those and the new lease monthly payment concurrently. I had asked to speak with management to discuss how this was poor communication to the customer and we have a right to be informed before signing anything, but the manager and owners never returned my call.

Just today (3 months after I leased), I realized that they opened a Mercedes Benz Visa Credit Card, which I DID NOT AUTHORIZE. I feel violated since they somehow ran paperwork through which I did not sign. (I would have never know since I didn't receive anything in the mail-- only because I checked my online BOFA account).

I've had an unfortunate experience and I will never go back to this dealer, Fremont is much more straightforward (where I had leased the old car from, I regret going to Pleasanton). Poor communication, poor customer service, sneaky business, leads to unsatisfactory customer experience.

Was this helpful?YesFlag Abuse
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Mercedes-Benz of Pleasanton

5885 Owens DrPleasantonCA 94588

(925) 463-2525

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Mercedes-Benz of Pleasanton

5885 Owens DrPleasantonCA 94588

(925) 463-2525

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback