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Lowe's Home Improvement

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Business Details

70

years

in Business

Hours:

Regular Hours

General Info:
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Plattsburgh, NY Lowe’s store today to discover how easy it is to start improving your home and yard today.
Extra Phones:

Fax: (518) 562-8329

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Services/Products:
  • Bathroom Accessories
  • Windows
  • Kitchen Cabinets
  • Tile
  • Household Fans
  • Garage Doors
  • Floor Tile
  • Grills
  • Carpeting
Brands:
3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
Payment method:
master card, visa, amex, cash, check, diners club, discover
Associations:
Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
Categories:
Major Appliances, Home Centers, Home Improvements, Building Materials, Tools, Hardware Stores, Garden Centers, Paint, Small Appliances
Other Information:

Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping

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05/11/2008

Overall
NO RETURNS PLEASE !!

I went to Lowes today to return a few ineffective items that I recently purchased.

Upon going to Service Desk, I was informed that there was no money in cash register,

and was told that I'd have to wait a short time to get refund. So associate took my items

and put them on the side,and handed me back my receipts. I went and did some shopping there,

I had to get parts to fix drain in kitchen sink. I paid for the parts, and went back to the Service Desk,

where the girl who waited on me was unavailable, and lo and behold, my parts disappeared !!

No one knew who the associate was, and the other girl there, who was there when I first took items back,

said she was on break then, not at register (which she was) when I returned items.

It turned into a big fiascal, had to walk around with associate to try to point out original girl who waited on me.

We could not find her, and associate said maybe she was on lunch. I spotted the items in a cart behind desk,

but was treated like a liar, and there was lots of "whispering" going on between associates, including the one who was

there in beginning,even tho she said she was on break at the time.

Finally after phone calls, and humiliation, I was given my refund.

I've been there numerous times in the last 2 weeks, and have spent many dollars....

but Lord granted, I will not be giving them any more business-even tho there are truly nice associates there,

but not the ones at the service desk !!!

Some people should clean the rest rooms, instead of dealing with the public !!!

All I can say is make sure you get what you need, so you don't have to return anything. Then you will be

satisfied. People with attitudes shouldn't work there.

But that's just my experience,and my opinion.

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Lowe's Home Improvement

39 Centre DrPlattsburghNY 12901

(518) 561-6517

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Lowe's Home Improvement

39 Centre DrPlattsburghNY 12901

(518) 561-6517

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