They simply don't care. Jean, Joe, Jimmy, Frank, and the others I have yet to meet just don't care. They don't have to, because they pocket HOA fees, work 3 hours a day, don't work Fridays, don't answer the office phone, don't have an email, website, nothing. The elevator certificate has been expired since 2013, none of the bikes in the "gym" turn on, and only 1 out of 3 treadmills work. Worst part, there is NO ONE else to complain to.