Steve black is a capital fellow. Chasing customers around the store is not this style, nor is charging customers for diagnostics. If he can't repair the machine, he returns it and doesn't charge one cent. Then Steve walks away and doesn't dry a word about selling you another vacuum. If you happen to ask his advice, Steve recommends the exact vacuum you want. Not whatever is the most expensive in the store. As long as I live around here, I will never go anywhere else.
2300 McDermott Rd Suite 200-287Plano, TX 75025
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I have been a loyal customer of Steve Black for 17 years. Steve came out to assist me when my car was losing power steering fluid -- and, I wasn't even a customer! I started taking my vacuums in for repair/maintenance. I have purchased three vacuums from him over the years; and, just drop in for a quart of shampoo for my shampooer. Steve and his son are always polite and happy to do business with me. More business should use Steve Black as an example.
I have been Steve Black's customer for 15 years. He, and now his son, are knowlegeable. Repairs are FAST and perfect. I cannot say enough good things about this business.