I've been here before and while it was good, it wasn't the best. And forget about making reservations... I called early and was told that they only take them for parties of 6 or more.
On this trip to J. Tim's, my boyfriend and I opted for their famous steaks. To be honest, we were pretty dispointed. Having started with onion rings as an appetizer, we were both put off at the fact that the server neglected to mention the pile that would accompany our steaks as well.
In addition to the second heaping helping of fried rings, the steaks came with your choice of rice, mashed or some other starch. Unfortunately, fresh veggies would cost extra. I don't know about you, but when I'm paying upwards of $20 for a steak, I expect a choice of veg or some tasy potatoes. And the small salad with tasteless dressing didn't count. I opted for the mashed potatoes which were bland and the plate it was served on was small, almost bowl-shaped which made it very difficult to cut my meat. As for the meat, my filet had a good flavor which I believe is thanks to the gorgonzola cheese that cost me an extra $3. My boyfriend wasn't so lucky. His NY strip left his taste buds begging for more flavor.
As for the service... he was slow to greet us and then piled our apps, salad and bread on the table in one lump sum. Apparently the serving dish for the onion rings is quite tricky, as he dumped half of them in my boyfriend's lap. A few minutes later, we had our entrees to add to the mess of plates on the little table. Slow start and a rush to the finish.
It goes without saying that our experience left much to be desired. I'd recommend it for families or a bunch of friends out for beers and wings after work.